Introduction

The Challenge

The insurance company needed to scale their IT systems to support their modern, digital-first business model. The existing infrastructure required optimization for speed, security, and 24/7 availability. Additionally, as a financial institution, they had to comply with stringent regulatory requirements, making local expertise essential.

The Solution

copebit delivered a cloud-native solution on AWS, emphasizing stability, security, and scalability. Key components included:

• AWS: Core infrastructure with plans for future scaling to 16 accounts.
• EKS: Managed Kubernetes for container orchestration..
• Aurora: MySQL database with Autoscaled Aurora Serverless V2.
• CloudWatch: Monitoring and alerting.
• OpenSearch and ElastiCache with Redis: Enhanced search and caching capabilities.
• Control Tower: Foundational security.

Implementation Process

copebit used an agile approach, starting with the optimization of the existing platform. This iterative process allowed for quick adaptations and set the foundation for a data-driven business model. Key steps included:

• Initial system optimization.
• Joint consultation and clear definition of responsibilities.
• Implementation of interface management for seamless cooperation among partners.

Results Achieved

These outcomes not only improved the technical capabilities of the insurance company but also drove significant business benefits in a digital-first market.

• Enhanced customer satisfaction and trust: Guaranteed 24/7 stability, ensuring uninterrupted service for customers and enhancing overall user satisfaction in the company's digital offerings.
• Faster time-to-market: Reduced deployment times enabled faster release cycles, allowing the company to quickly introduce new features and updates, meeting customer demands more efficiently.
• Foundation for growth and innovation: A modern, secure, and scalable platform that supports future growth and expansion.
• Improved operational efficiency and decision-making: Improved integration and easier reporting streamlined operations and data management, leading to better decision-making, faster response times, and enhanced operational efficiency.
• Reduced costs and increased productivity: Increased security and enhanced automation reduced the risk of human error, simplified compliance with regulatory requirements, and freed up IT resources to focus on strategic initiatives, ultimately lowering operational costs and increasing productivity.

Lessons Learned

Key lessons included the importance of close collaboration and clear definitions of responsibilities. The next steps involve migrating existing AWS accounts, decommissioning old accounts, and relocating reporting tools. The insurance company is also considering moving its application to Switzerland to simplify compliance.